Customers
1. Q: How can I order?
A: You can order easily using our online platform. When you find a product you need, you can add it to your cart, login, and go through the ordering process. After the order is ready, you will receive an order summary in your email.
2. Q: Why should I buy online?A: Speeding up the process. By ordering online you will get prices faster and you will be able to go through the order confirmation and payment process much faster.
3. Q: What information should I input when ordering?A: Our online ordering system will ask for all the important information about you and you should submit it, in order to purchase online via our store.
4.
Q: What payment methods can I use?
A: You can use all the major credit cards.
5. Q: How can I change the delivery address?A: Sign in to your account and go to “my account/change setting/profile and you can change all your contact information.
6. Q: What are the delivery charges?
A: Delivery charges are dependent on the shipment requirements.
7. Q: Can I cancel my order?
A: If you want to cancel your order, please do so as soon as possible. If we
have already processed your order, you need to contact us and return the
product.
Multi-vendors
1. What will be our scope of work right from creating and running our E-commerce Portal?
Maintenance, Enhancements, Digital Marketing, Infrastructure Management.
2. What legalities need to be done before or after connecting with you?
Need to Setup a Company it can be a Proprietorship + Partnership, LLP or Pvt. Ltd. Take the GST no. Payment Gateway will require a set of formalities to be fulfilled.
3. Are there any limitations of products that we can add?
No there are no such limitations.
4. What we are requiring from suppliers / Vendors, to provide us?
Product Details inappropriate CSV format / Photographs, An Agreement.
5.Why customers should buy from our portals?
·Excellent Customer / User Experience
·Reliability (Quality & Genuine Products)
·Products Range – Wide & Exclusive Range, Niche Products
·Customer Service
·Competitive Price
6. How do we deal with packaging and shipping the customer orders from our suppliers to the customer?
Vendors will be notified once the order is placed and after that they must get the product packed for the pick with the packaging material provided by the admin.
